Complaints
Every patient has the right to make a complaint about the treatment or care they have received at Wolseley Medical Centre.
We understand that we may not always get everything right and, by telling us about the problem you have encountered we will be able to improve our services and patient experience. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or you can click here to access our complaints form (PDF, 88KB).